Analyst in ANZ Bengaluru,Karnataka,India

Website ANZ

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About the job

About The Role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.

Digital Sales Experience Tribe

Within ANZ, we are the Digital Sales Experience Tribe and our focus is to build momentum in Australia Retail division of ANZ through increased brand consideration and improved digital sales, as well as delivering on the transformation agenda through data-driven automation, customer insights and capability excellence.

Everything we do is built on the premise of improving our customers’ Financial Well Being.

Being a customer focused bank, we want to ensure our customers can easily find, learn about, buy and activate our products & services digitally.

Working within the Digital Sales Experience tribe, you will be joining a team who are passionate about attracting & activating customers through Digital Channels, as well as defining and developing sales & engagement strategies across all channels.

What Will Your Day Look Like

An Analyst deeply understands the business environment and consistently works in refining the business and system requirements to increase the quality and efficiency of the customer outcome being delivered by the squad. Typically, as a person with always an eye for detail, Analyst starts working on ‘single line problem statements’, finds way through amid ambiguity to clearly discover the clear business system requirements and works with squad members to build/enhance technology solutions.

A system analyst also partners with Product Owner to validate requirements and their priority as well as alignment to the value being delivered. The role includes heavy involvement with Engineers, Testers, Release Leads and other members within or outside the squad to uncover dependencies and validate boundaries while drafting complete and well elaborated User Stories. Last but not the least, analyst owns the built solutions and actively participates in ongoing support for the platform as required e.g. diagnoses problems and proposes fixes for the production incident management.

What will you bring?

  • Experience working as business system analyst in at least one of the following:

Customer origination platforms / online application systems

API based digital solutions

  • Adobe product suite (AEM) / content management tools
  • Proven experience working as business/system analyst and translating business requirements into digital solutions by understanding needs, feasibility, and impact.
  • Strong elicitation / requirements gathering, estimation, facilitation and impact assessment skills – with equal focus on business process and technology impacts
  • Ability to carry out journey mapping and process mapping for existing and new features in the solutions owned by the squad
  • Strong experience in understanding technology system modelling, system design, application performance needs and technology infrastructure.
  • Proven ability to understand our technology stack, analyze technical issues, production logs, review scripts and implemented business logics
  • Ability to analyze interface designs and API interactions, data mapping, data modelling, request – response and different error conditions
  • Ability to understand and assist in solution assessment, visual modelling and user interface design
  • A thorough understanding and working experiences in scaled agile environment
  • Past experience in aligning new features with enterprise agile release train and ability to support changes to production

Company: ANZ

Vacancy Type: Full Time 

Job Location: Bengaluru,Karnataka,India

Application Deadline: N/A

Apply Here