Functional Consultants (IFS) – Service Management/Field Service Management (FSM) in Enterprise Analytics Colombo, Western Province, Sri Lanka

Website Enterprise Analytics

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Enterprise Analytics is a global ERP and Software Services Company with operations in Asia, Middle East, North America, Europe, UK and Australia. We are an Authorized Channel & Services Partner for IFS, Gold Certified Partner for Acumatica and a Center of Excellence for Automation Anywhere. We specialize in a wide spectrum of services from ERP sales, implementations to long-term support.

We are looking for self-motivated highly skilled Functional Consultants in Service Management area to play a vital role in our global IFS implementation & Support team.

Education & Experience:

  • 2 – 8 years of experience in Service Management Software domain (IFS, SAP, Oracle, Sales Force, ServiceMax, Microsoft, etc.)
  • A Bachelor’s degree in Chemical and Process Engineering, Mechanical Engineering, Production Engineering or equivalent professional qualification.
  • Good domain knowledge in industry practices and business processes in Service management industry (Field Service Management (FSM), Mobile Workforce Management (MWM), Workforce scheduling and planning, etc.).
  • Experience delivering Service Management projects in a relevant industry setting, preferably in a similar role.
  • Previous experience in Service Management area of IFS including IFS FSM, PSO, MWO will be an added advantage.

Skills/Abilities:

  • Teamwork, Commercial Awareness, Communication, Influencing Others, Customer Orientation, Thoroughness, Self-Confidence, Flexibility.
  • Excellent communication and presentation skills.
  • Trusted advisor of articulating and critically evaluating customer-specific business process maps.
  • Expert of data analysis and problem solving.

NOTE: This is NOT an IT Service Management role and relates to the Service Management industry (For more info: https://www.ifs.com/solutions/service-management)

Are you the right candidate?

Send your CV’s to [email protected] before 15th of September 2022.

Mention the position applied in the subject line.

Company: Enterprise Analytics

Vacancy Type: Full Time 

Job Location: Colombo, Western Province, Sri Lanka

Application Deadline: N/A

Apply Here

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