Business Analyst – Order Analyst-ANA005949 in Genpact Gurugram,Haryana,India

Website Genpact

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About the job

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Business Analyst, Order Analyst

In this role, you will drive process optimization and enhancement, and own & manage stakeholder/customer experience on every interaction in a fast paced, structured GSC environment, and reduce transactional efforts via effective and efficient processes which help to expedite issue resolution.


  • Monitor all vendor performance and evaluate all orders and provide all required approvals.
  • Provide an interface with finance department and manage all contracting processes and manage all incoming purchase orders from various email locations.
  • Design finance package for all orders entered on Oracle and resolve all outstanding issues in coordination with management and evaluate all metrics to provide accurate weekly data.
  • Evaluate all weekly metrics and analyze all continuous improvement project and prepare reports for all requests.
  • Monitor and process all returns according to financial requirements and ensure compliance to all SOX reporting requirements.
  • Perform troubleshoot on all sales orders and assist to identify and execute various enhancement to all management process.
  • Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.
  • Manage all communication with all sales department order and process all customer orders and shipment of products and ensure optimal practices for all processes.
  • Create Orders, compare with quotation and mediate between sourcing, warehousing, logistics and manufacturing .


Minimum qualifications

  • Full-time Bachelor’s Degree mandatory.
  • Excellent knowledge of Oracle based Systems
  • Strong knowledge of MS Office suite & other productivity applications
  • Strong active listening, written and verbal communication skills.
  • Ability to learn quickly, think independently, and develop new processes/analyses as required.

Preferred Qualifications

  • Bachelor’s Degree in Engineering and/or Post-Graduation Degree/Diploma in Management is desirable.
  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
  • Must be able to work on a flexible schedule (including weekend shift )
  • Strong attention to detail.
  • Having knowledge of Digital Techniques will be an added advantage.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter , Facebook , LinkedIn , and YouTube .


Business Analyst

Primary Location




Education Level

Bachelor’s / Graduation / Equivalent

Job Posting

Oct 3, 2022, 6:52:01 AM

Unposting Date


Master Skills List


Job Category

Full Time

Company: Genpact

Vacancy Type: Full Time 

Job Location: Gurugram,Haryana,India

Application Deadline: N/A

Apply Here