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About the job
A Housekeeping Intern will support the Housekeeping team with guest requests so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.
What will I be doing?
As Housekeeping Intern you will support the Housekeeping team with guest requests so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. Specifically, a Housekeeping Intern will perform the following tasks to the highest standards:
- Ensure consistently high operating standards in every area of Housekeeping as identified by the hotel brand standards
- Provide excellent guest service
- Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
- Responsible for checking daily the guest information in CRM and ensuring that the preferences and requests of the same are met on time
- Request flowers for special occasions (marriage, death, maternity …). Besides providing embroidery for special linen (wedding and pampering)
- Check the uniforms and send for cleaning and/or repair
- Makes daily guest clothing release of guests that use the laundry service
- Maintain guest room cleanliness at all times
- Support public area team when needed
What are we looking for?
Housekeeping Interns are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Waldorf Astoria Ras Al Khaimah
Waldorf Astoria Hotels & Resorts
Guest Services, Operations, and Front Office
Vacancy Type: Internship
Job Location: RasalKhaimah,RasalKhaimah,UnitedArabEmirates
Application Deadline: N/A