Administrative Assistant in Midtown Health Wellness New York, NY

Website Midtown Health Wellness

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The Practice

Midtown Health & Wellness is a fast-paced and quickly growing primary care office that focuses on Substance Use Disorder (SUD), particularly through the use of Medication Assisted Treatment. Dr. Saltzman (practice owner) has had 2 decades of experience with caring for SUD affected patients, and over the past year we have significantly grown our practice.

https://www.nyc-doctor.com/#meet

We are looking to spend the next 6 months transitioning our focus towards patient satisfaction and better organizing our program. To assist with this we want to improve staff satisfaction with assistance to the director with HR functions.

Size of Office

  • 3 Admin Staff
  • 2 Management Staff
  • 6 FTE Clinical Staff
  • 1400 appointments per month

Responsibilities

  • Handle and coordinate multiple active calendars
  • Schedule and confirm meetings
  • Ensure file organization based on office protocol
  • Provide ad hoc support around office as needed
  • Check patients insurance
  • Create vaccine certificates
  • Enrolling patients in health insurance
  • Call labs on behalf of patients
  • Send out patient portal and telemedicine instructions
  • Send patient letters
  • Collect payments for program fees
  • Assist patient in questions about program
  • Log patient feedback

Qualifications

  • Bachelor’s degree or 3 years relevant experience
  • Strong interpersonal, customer service and communication skills
  • Ability to multitask
  • Proven discretion and consideration for privacy
  • Experience with an EMR(CureMD, Athena a plus)
  • Experience with ZocDoc
  • Proficient in Google suite (sheets, docs, drive)

Benefits

  • $18.50 – $20.50
  • 10 days PTO
  • 50% Healthcare Covered
  • Weekly Friday lunch

Midtown Health & Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.

Company: Midtown Health Wellness

Vacancy Type: Full Time 

Job Location: New York, NY

Application Deadline: N/A

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