Outbound & Engagement Agent in Momentum Gauteng,SouthAfrica

Website Momentum

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About the job

Closing Date2022/10/14 Reference NumberMMH220928-8 Job TitleOutbound & Engagement Agent Position TypePermanent Role FamilyClient Services ClusterMomentum Money Remote OpportunityNone of the time Location – CountrySouth Africa Location – ProvinceGauteng Location – Town / CityCenturion Introduction

Through our client-facing brands Metropolitan and Momentum, with Momentum Money (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities, and businesses. Visit us at www.momentummetropolitan.co.za.

Role Purpose

Support the delivery of acquisition, engagement and retention initiatives to enable growth of the Momentum Money book. Operate as an enabler to Momentum Money Outbound & Engagement team.


  • 2 years’ banking experience
  • Banking certification (Preferred)
  • Sales, engagement and retention experience
  • Sales and retention certification or training essential
  • Microsoft office experience – intermediate excel proficiency required

Duties & Responsibilities

  • Execute effective acquisition, engagement and retention initiatives through various communication interaction platforms
  • Collate campaign and client data
  • Provide insights and feedback based on client engagement interactions


  • Business Acumen
  • Client/ Stakeholder Commitment
  • Drive for Results
  • Collaboration
  • Impact and Influence
  • Self-Awareness and Insight

Company: Momentum

Vacancy Type: Full Time 

Job Location: Gauteng,SouthAfrica

Application Deadline: N/A

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