Leasehold Service Officer in networx Recruitment Software Services Rushden,England,UnitedKingdom

Website networx Recruitment Software Services

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About the job

Do you have experience of working with Leasehold property?

As the Leasehold Services Officer you will be supporting the Leasehold Services Manager and will be responsible for providing high quality services to the Group’s commercial customers, shared owners, freeholders, leasehold for the elderly and our general leaseholders. This is your opportunity to help ensure all are managed in accordance with their leases, management agreements and legislation. You will play a key role in driving high performance with the aim to continuously improve our service delivery.

You will be the point of contact for our leasehold customers and will resolve all enquiries relating to their lease, rent and service charge. You will be responsible for monitoring rent, service charges and ground rent accounts and will agree payment plans with debtors, liaising with lenders and solicitors, and representing the group at court and tribunals to reduce debt in order to maximise debt recovery.

You will clearly explain the provisions of service charges to customers and fulfil legal obligations in accordance of the lease.

You will promote good practices in line with leasehold legislation and legal requirements to provide leasehold advise to other departments, including the section 20 consultation for major work and resolving anti-social behaviour cases.

About You

To be successful in this role you will need to be highly efficient with excellent personal, communication and organisational skills. You will be a self starter and an individual who is passionate about helping people who maybe experiencing financial hardship, who needs someone to help and guide them to achieve the best possible outcome.

As Our Leasehold Services Officer You Will Have

Demonstrable experience of leasehold services

Experience of major works and the Section 20 Consultation process

Demonstrable experience of dealing with public and giving clear and unambiguous advice on complex leasehold issues

Ability to understand, summarise and explain complex documents, for example leases

Experience of debt recovery

This role is offered on a permanent 36.25hr per week basis. If you are looking for the next move within your housing career apply today.

Our offer

When You Join You Will Enjoy

28 days annual leave plus bank holidays

Pension Scheme

Life Cover (as part of pension scheme membership)

Health Care Cash Plan

Free Eye Tests

Investment in your personal development through our extensive learning and development opportunities.

Family friendly, carers leave plus other paid leave

Employee Assistance programme

Wellbeing Support

Free flu vaccinations

Long Service Awards

Carers Networking Group a platform to support Unpaid Carers

How to apply

Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early.

Vetting Requirements

The important things – Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer).

We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).

Equal Opportunities

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Longhurst Group.

Company: networx Recruitment Software Services

Vacancy Type: Full Time 

Job Location: Rushden,England,UnitedKingdom

Application Deadline: N/A

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