Data Analyst in SIX Digital Exchange London,England,UnitedKingdom

Website SIX Digital Exchange

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About the job

Job description:

As a SIX Data Analyst, you are in a central position to significantly influence the data quality experience our customers located in UK/IE and globally receive. Together with your local and global colleagues, you ensure our customers receive high-quality, competent and timely support to their data or products queries.

What You Will Do

  • support the daily operational relationship with our data production partner in Poland & India and monitor performance through metric formulation & oversight
  • monitor incoming data queries and ensure diligent end-to-end request handling, follow-up and escalate as required
  • provide high quality and timely responses to customer requests, mainly via our ticketing tool, but also via conference call or email.
  • conduct root cause analysis of data related issues, pro-actively addressing patterns to problems and engage in their sustainable resolution with all stakeholders
  • independently manage small-to-medium-sized data improvement projects, locally driven or as part of global initiatives

What You Bring

  • numeracy related degree-level education and/or relevant data handling experience
  • technical skills including an ability to interrogate and manage large data sets
  • some understanding of various financial data asset classes and enthusiasm to continuously learn about financial markets, regulations as well as about our SIX products and services
  • a customer focus, with good communication and presentation skills
  • (oral & written English, additional languages are an advantage)
  • analytical ability, solution-driven mindset and perseverant with flair for technically complex matters

Company: SIX Digital Exchange

Vacancy Type: Full Time 

Job Location: London,England,UnitedKingdom

Application Deadline: N/A

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