Junior Customer Liaison Officer in Unique Personnel Brakpan,Gauteng,SouthAfrica

Website Unique Personnel

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About the job

REPORTING TO CUSTOMER LIAISON SUPERVISOR

JOB PURPOSE

To provide an efficient sales coordination service to Production and Sales

JOB FUNCTION

  • Quotations are drafted and sent to customer in time
  • Quotes and order conversions are correctly recorded on JDE
  • All relevant quotes and supporting documents are correctly saved as per departmental procedures
  • Contact with key stakeholders is maintained regarding possible orders or status of proposals
  • All major quotations and tenders are followed up on and input is provided on project status
  • All queries/complaints are handled to customer satisfaction
  • Orders, contracts and confirmations of delivery dates is confirmed and customer is communicated with accordingly
  • Internal sales needs to be expedited to ensure that orders are loaded timeously
  • Weekly and monthly reports are distributed by due date
  • Logging and investigation of incidents, compliments and innovations and response provided within requested period
  • Queries on debtors book updates and expediting are handled to satisfaction
  • Commercial queries are dealt with as required and orders on JDE are expedited to ensure delivery deadlines
  • Communicate with Planning, Costing and Drawing Office
  • Assist Sales force when necessary and provide general office support

Company: Unique Personnel

Vacancy Type: Contract 

Job Location: Brakpan,Gauteng,SouthAfrica

Application Deadline: N/A

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